We’re open Monday to Friday, 8am - 6pm.

Call us on 0344 406 9710, email us at customerservices@bwbusiness.co.uk or write to us at the following address:

Bournemouth Water Business
PO Box 9136
Bournemouth
BH11 0GF

Tweet us @BWBusinessServ

For wholesale emergencies, such as burst main or supply interruptions, call  01202 590059.

We are part of Pennon Water Services Limited.

How we handle customer complaints

Good customer service is very important to us, but there may be times when we don't meet the high standards we aim to achieve.  If this happens, we'd like you to tell us; our code of practice on customer complaints takes you through the steps you can take.

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